BITA

Professional Programs

Professional Programs

International Diploma in Total Quality Management (TQM)

Your First Step Towards Organizational Excellence
This 36-hour professional certificate provides a solid and practical foundation in Total Quality Management (TQM), equipping participants with the essential principles, tools, and methodologies needed to achieve continuous improvement within their organizations. Throughout the program, trainees gain practical skills in process analysis, quality improvement techniques, and building a performance culture focused on efficiency, accuracy, and customer satisfaction. This certificate empowers learners to contribute effectively to quality initiatives and support their organizations in achieving sustainable excellence.

Complete Your Professional Master's in Total Quality Management
You can also enroll in the Professional Master's in Total Quality Management program through the American International Academy, using the same distance learning system and research-based assignments. Credits from your Professional Diploma will be equivalent to three assignments in the Professional Master's program.

Program Fees: $550
Duration: Approximately 2 months, Distance learning
Credits: 36 hours
Study Method: Assignments (Research Questions).

This program is offered in partnership with the International Certification of Quality Department (ICQ).

Why this diploma?
•  Practical, hands on curriculum
•  Ideal for beginners and professionals
•  Builds strong skills in process analysis and performance measurement
•  Enhances career opportunities across sectors
•  Eligible for credit transfer toward the Professional Master’s in TQM

Who should enroll?
•  Quality and operations staff
•  Supervisors and new managers
•  Business and engineering graduates
•  Entrepreneurs and business owners

Topics of the Diploma

Training topics may include some or all of the following subjects, depending on the established study plan.

  1. Core principles of Total Quality Management
  2. Improvement tools such as Kaizen and Lean
  3. Problem analysis using Fishbone
  4. KPI design and performance measurement
  5. Professional reporting and case based learning
  6. Quality applications in service sectors.

Participants will enjoy the following benefits

  1. Diploma certificate and card issued by the Board.
  2. Professional membership in the International Certification of Quality Department (ICQ) for one year, renewable according to the applicable renewal fee (temporary offer).
  3. Additional ICQ Quality Management System diploma certificate for $50 (optional).The BITA membership documents (Certificate + Card).

    All documents issued in English only.

Method of study

Study at Home: 

After completing registration in the program, the Academic Affairs Department at the American International Academy develops the diploma study plan and prepares the required assignments, which are then sent to the student. The assignments consist of a set of research questions covering the program's curriculum.

The trainee is required to prepare a short research paper, approximately 30 pages long, covering the elements required by each question. The student is provided with the research guidelines, which will be used to evaluate and grade the paper. Students may utilize various sources in their research. The pace of the study depends on the student's ability to complete the assignments, and the study period is estimated at two months, though this may vary.

Start your journey today… and lead quality transformation in your organization.

For Registration: provide the following

  1. A copy of an official ID or passport.
  2. Recent facial photo.
  3. The application Form.
Join Now

Registration is open throughout the year

© Copyright 2026 Board of International Trainers in America - All Rights Reserved